Privacy Policy

Last updated: November 2026

This privacy policy explains how Roots & Wings ("we", "us") collects, uses and protects your personal data when you visit www.rootsandwings.space, sign up for our emails or book one of our experiences. We follow the EU General Data Protection Regulation (GDPR) and treat your data with the same care wherever you live.

1. Who is responsible

Roots & Wings, run by Sarah Valenia Scherzer. You can reach us at any time at hello@rootsandwings.space.

2. What data we collect

Data you give us: your first name and email address when you request our free Rewilding Starter Kit or join our newsletter; your name, contact details and any information you share with us when you contact us, book a call or register for an experience; payment details when you buy a product (these are processed directly by our payment provider, we never see your full card number).

Data collected automatically: technical information such as your IP address, browser type, device and pages visited, collected through cookies and similar technologies, and information about whether you open our emails or click their links.

3. Why we use your data

We use your data to send you the free resources you asked for and our newsletter "Field Notes from The Ladds" (legal basis: your consent, Art. 6(1)(a) GDPR); to answer your questions, plan and deliver experiences and process purchases (performance of a contract, Art. 6(1)(b) GDPR); to keep our website secure and working, and to understand how it is used (our legitimate interests, Art. 6(1)(f) GDPR); and to meet legal obligations such as keeping invoices (Art. 6(1)(c) GDPR).

4. Emails and newsletter

When you sign up, we send you the Starter Kit and then our weekly letters. You can unsubscribe at any time with the link at the bottom of every email or by writing to us. We use Systeme.io to manage our email list and measure opens and clicks so we can improve our letters.

5. Who we share data with

We never sell your data. We only share it with trusted service providers who help us run Roots & Wings, and only as far as needed: Systeme.io (website, forms, email and sales pages), Canva (hosting of our digital resources), Skool (our online community The Village, if you join), Calendly (call bookings), payment providers such as Stripe and PayPal, and Instagram and YouTube if you follow links to our profiles. Some of these providers are located outside the EU, for example in the USA. In those cases transfers are protected by an EU adequacy decision (such as the EU US Data Privacy Framework) or by the EU Standard Contractual Clauses.

6. Cookies

Our website uses cookies that are necessary for it to work. Where we use optional cookies, for example for statistics or embedded content, we only do so with your consent, which you can withdraw at any time in your browser settings or through our cookie banner where available.

7. How long we keep your data

We keep your email data until you unsubscribe or ask us to delete it. Booking and purchase records are kept as long as required by tax and accounting laws (usually up to 10 years). Everything else is deleted once it is no longer needed.

8. Your rights

You have the right to access your data, to have it corrected or deleted, to restrict or object to its processing, to receive it in a portable format and to withdraw your consent at any time without affecting earlier processing. You also have the right to lodge a complaint with a data protection supervisory authority, in particular in the EU country where you live. Depending on where you live (for example California, the UK, Canada or Australia), local laws may give you similar rights, and we honour them as well. To use any of these rights, simply email hello@rootsandwings.space.

9. Children

Our services are meant for parents and adults. We do not knowingly collect personal data from children under 16. Information about children that parents share with us when booking a family experience is used only to plan that experience.

10. Security

We use appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS) on our website.

11. Changes to this policy

We may update this policy from time to time. The latest version is always available on this page.